Jira Service Management

{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/395fb7eb-e612-4dd1-8127-140268dc2508/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZGY1MTUzZS1jMjQxLTQ0ZWYtOWY0Mi00MDAzODJhZTI1MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM5NWZiN2ViLWU2MTItNGRkMS04MTI3LTE0MDI2OGRjMjUwOCI6WyJyZWFkIl19LCJleHAiOjE2OTYwNjYzNDcsIm5iZiI6MTY5NjA2NTc0N30.zrWWFXtU9u2lvb5TZDBjEG1pdl8gPD0GEVsQcVNDcNg&client=8df5153e-c241-44ef-9f42-400382ae2505&mode=fit","logoId":"395fb7eb-e612-4dd1-8127-140268dc2508","isLogoAvailable":true,"helpCenterTitle":"Search the Knowledge Base >>","sharedPortalName":"Media Excel Help Center","userInitialAnnouncementHeader":"HERO 5000/v4 End-of-Support","userInitialAnnouncementMessageWiki":"Dear Customers with HERO 5000/v4 Products,\nPlease, be reminded that Media Excel announced the end-of-sale and end-of-life dates for the Affected Products below in December 2020. Affected Products: HERO 5000 Encoder / Transcoder / Decoder appliance and software product with HEROv4 software As the scheduled date for the end-of-support contract renewal is approaching, we kindly remind you that after 31st Dec 2022, no support renewals can be made for the Affected Products. And a year later, no technical support will be available after 31st Dec 2023.\nFor any questions regarding support eligibility, please reach out to support@mediaexcel.com.","translations":{"en-US":{"helpCenterTitle":"Search the Knowledge Base >>","sharedPortalName":"Media Excel Help Center","announcementHeader":"HERO 5000/v4 End-of-Support","announcementMessage":"\nDear Customers with HERO 5000/v4 Products, \n\nPlease, be reminded that Media Excel announced the end-of-sale and end-of-life dates for the Affected Products below in December 2020.\nAffected Products: HERO 5000 Encoder / Transcoder / Decoder appliance and software product with HEROv4 software\nAs the scheduled date for the end-of-support contract renewal is approaching, we kindly remind you that after 31st Dec 2022, no support renewals can be made for the Affected Products. And a year later, no technical support will be available after 31st Dec 2023.\n\nFor any questions regarding support eligibility, please reach out to support@mediaexcel.com.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0562f1","helpCenterTitleColor":"#f8fafa","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4c512ed2-3607-48a8-baf4-a3951228b3a3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZGY1MTUzZS1jMjQxLTQ0ZWYtOWY0Mi00MDAzODJhZTI1MDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRjNTEyZWQyLTM2MDctNDhhOC1iYWY0LWEzOTUxMjI4YjNhMyI6WyJyZWFkIl19LCJleHAiOjE2OTYwNjYzNDcsIm5iZiI6MTY5NjA2NTc0N30.mDIWu8RvUAMv9NRwcvR-kiGeUSzqyo9jsVrrnbPnefE&client=8df5153e-c241-44ef-9f42-400382ae2505&height=300&mode=fit","bannerMediaApiFileId":"4c512ed2-3607-48a8-baf4-a3951228b3a3","useDefaultBanner":false,"isBannerAvailable":true},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}

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